Communications Specialist

  • International Contractor
  • New York
  • 9 December 2021

Website unglobalpulse UN Global Pulse

Deadline to apply: 9 December 2021

Duties and Responsibilities

The Communications Specialist will report to the Deputy Director or other senior managers. The Communications Specialist will execute special projects as necessary in addition to the following duties:


  • Coordinate communications activities, such as the production of press releases, articles, interviews, information sheets, brochures, presentations and key messages for the Global Pulse Labs;
  • Provide guidance to senior management on talking points for events, forums and high-level meetings;
  • Oversee the production of knowledge-sharing materials including reports, publications and white papers;
  • Provide quality control to ensure all communication products are of high quality, meet deadlines and comply with UN standards;
  • Support the production and design of visual communications content such as slideshows, informational graphics, publications, videos, etc., to engage with different stakeholders including private partners, donors and civil society.

Social Media and Outreach

  • Manage the portfolio of social networks (e.g., mailing lists, blogs, Facebook, Twitter, LinkedIn) and other online media strategies for advocacy and information sharing;
  • Manage Global Pulse interactions with the media, including providing background information and keeping track of media mentions;
  • Creation of occasional multimedia content (e.g. photographs, simple videography and editing)
  • Research and implement new avenues for digital content distribution and promotion;
  • Identify trends in digital communications topics of relevance to Global Pulse (including emerging social media channels, trends in mobile phone usage, new social media monitoring technologies, etc.);
  • Define and adjust Key Performance Indicators (KPIs) for social media;
  • Coordinate the preparation of Global Pulse events (e.g., workshops, innovation camps, competitions);
  • Represent Global Pulse in inter-agency working groups, conferences, workshops, etc.;


  • Manage content and design of the Global Pulse website, including original content development;
  • Manage maintenance of the Global Pulse website by initiating site performance tests and working on bug reporting and fixes;
  • Oversee and undertake front-end technical tasks and technology upgrades;
  • Regularly monitor and report on website analytics (e.g., information architecture, user experience);


  • Provide substantial inputs to the development of the overall Global Pulse communication strategy to develop cohesive messaging, content and communications materials across all Global Pulse locations;
  • Develop strategies and guidelines for the use of social media and other audience engagement tools in line with the overall Global Pulse communication strategy;

Other Activities

  • Regularly monitor references to Global Pulse online including daily twitter reports, in UN documents (including resolutions, official statements, and reports) and public documents (including social and regular media, and expert publications);
  • Monitor news and the latest developments in areas of relevance to Global Pulse work;
  • Identify issues and trends of significance to Global Pulse and advise Management on appropriate responses and actions;
  • Actively keep track of events and conferences of interest to Global Pulse;
  • Provide guidance and instruction to junior staff and interns as necessary.

Qualifications and Experience



  • Advanced university degree (Master´s or equivalent), preferably in in Communications, International Relations/Public Affairs, Journalism, Media Arts, Marketing, Political Science or other related disciplines is required.
  • A first-level university degree (Bachelor’s degree) in combination with 2 additional years of relevant professional experience may be accepted in lieu of the advanced university degree.

Required Experience:

  • A minimum of five years of experience in communications, preferably with an international organization or the public sector is required;
  • Within the above 5 years, three years of experience in web-content management and production of communication materials is required;
  • Demonstrated experience in managing and creating social media networks for advocacy and information sharing is required;
Desirable: (The following experience is optional. Candidates who do not have it are welcome to apply):
  • Experience in writing and communicating about big data, data analysis, new sources of data, with a specific focus on development and humanitarian action is highly desirable;
  • Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to develop and analyze online communications performance indicators is an asset;
  • Excellent understanding on the intersection of technology, web, design, editorial, digital, social media and multimedia platforms is desirable;
  • In-depth knowledge of web development, interactive and visual communications processes and web project lifecycles is desirable;
  • Strong digital media, visualization and web interactive skills, with proven experience in producing visually compelling digital products is an asset;
  • Sound knowledge of Adobe Creative Suite (Illustrator, Photoshop, Fireworks, InDesign, Lightroom, Dreamweaver, Edge, After Effects) is an asset;
  • Sound knowledge of front-end development (HTML and CSS). Knowledge of JavaScript, modern JS libraries, visualization and interactive software, is an asset.

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