Every day, Indonesia’s diplomats around the world send mountains of diplomatic cables and dispatches into the Indonesian Ministry of Foreign Affairs (MoFA) in the capital, Jakarta. But until recently, the civil servants struggled to analyse and classify the firehose of information and correspondence. Previously, these tasks were performed manually, creating a time-consuming and exhaustive process.
UN Global Pulse Jakarta partnered with MoFA to develop a machine learning tool to understand, categorise, and provide easy access to diplomatic data so it could be more easily incorporated into analytical reports, potentially contributing to faster and better decision-making by diplomats.
Our Jakarta office developed and tested a prototype, and trained ministry staff to improve their qualifications in data analytics. Continuous discussions are underway to further integrate the tool and its derived insights into the ministry’s operations, fostering a more data-informed decision-making process.